Who we are
Gold Country Cleaning (“we”, “us”) is a local cleaning business serving homes and businesses in Sacramento County, Placer County and El Dorado County, California. This policy covers this website, goldcountrycleaning.com, and the messages you send us through it.
What we collect
We only collect what you choose to send us, plus the basic technical data any website receives.
- Quote requests. When you fill in our quote form, we receive what you enter, such as your name, email address, phone number, city or ZIP code, the service you are interested in and any details you add about your home or business.
- Emails. If you email us at info@goldcountrycleaning.com, we receive your email address and whatever you write.
- Technical data. Like every website, our hosting provider records standard server data when you visit, such as your IP address, browser type and the pages requested. This is used to run and secure the site.
We do not currently use advertising trackers or analytics scripts on this site. If that changes, we will update this page first.
How we use it
- To reply to your request, prepare a quote and schedule cleaning you ask for.
- To contact you about a job you have booked or asked about.
- To keep basic business records.
- To keep the website working and protect it from spam and abuse.
We do not sell your personal information, and we do not share it with anyone for their own marketing.
Who handles it for us
We use a small number of service providers to run the website and our email. This site is hosted by Netlify, which also receives and stores quote form submissions on our behalf. Our email provider stores the messages we send and receive. These providers process the information only to provide their services to us. We may also disclose information if the law requires it.
How long we keep it
We keep quote requests and emails for as long as we need them to respond to you, provide any service you book and keep reasonable business records. You can ask us to delete your information at any time, subject to anything we are legally required to keep.
Your choices and California rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email info@goldcountrycleaning.com and we will respond within a reasonable time. California residents may have additional rights under state privacy law depending on the size of the business; we will honor any that apply to us. We will not treat you differently for making a request.
Security
The site is served over an encrypted (HTTPS) connection and we limit access to your information to the people who need it to serve you. No method of sending or storing data is perfectly secure, so please do not send payment card details or other sensitive information through the quote form or by email.
Children
This site is meant for adults arranging cleaning services. We do not knowingly collect information from children under 13.
Changes and contact
If we change this policy, we will update the date at the top of this page. Questions? Email info@goldcountrycleaning.com. See also our Terms of Service.